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ImpressumRight of withdrawalReturns and ExchangesData ProtectionTerms and Conditions (T&C)​

Impressum

www.mittelalter-shopping.de Annuschka Brenner

Owner: Annuschka Brenner

Weinbergstr. 16
93186 Pettendorf
Germany

Tel: 09 409 / 777 41 96 (AB)

E-Mail: info@mittelalter-shopping.de

VAT identification number: DE 260626319


Responsible according to § 55 RStV:
Annuschka Brenner
Weinbergstr. 16
93186 Pettendorf

The European Commission provides a platform for online dispute resolution (OS), which you can find herehttps://ec.europa.eu/consumers/odr/. 
We are willing to participate in out-of-court dispute resolution proceedings before a consumer arbitration board. The competent authority is the General Consumer Arbitration Board of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.


Impressum created with the Trusted Shops legal text generator in cooperation with  Wilde Beuger Solmecke lawyers.

Right of withdrawal


Cancellation policy​

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us (Dressed for Stage Mail Order / Annuschka Brenner, Weinbergstr. 16, 93186 Pettendorf, info@dressedforstage.de, Phone: 0175 / 66 14 692) by means of a clear statement (e.g., a letter sent by mail, fax, or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (except for additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and not later than fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.

You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

    The right of withdrawal does not apply to the following contracts:
  • Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

– To Dressed for Stage Mail Order / Annuschka Brenner, Weinbergstr. 16, 93186 Pettendorf, info@dressedforagency.de

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if this form is notified on paper)

– Date

(*) Delete where not applicable.


Cancellation policy​ created for free with the  Trusted Shops legal text generator in cooperation with  Wilde Beuger Solmecke lawyers.

Returns and Exchanges


Dear Customers,

We want you to be completely satisfied with your purchases at Mittelalter-Shopping.de. If you are not happy with your order and would like to exchange or return an item, please follow the steps outlined below.

It's that simple:

  1. Pack the goods you wish to exchange or return securely.
  2. Include a copy of the delivery slip. On this delivery slip, please specify whether you want to exchange the items or receive a refund of the purchase price.
  3. Send the package to the following address:

Mittelalter-Shopping.de 
Weinbergstr. 16 
93186 Pettendorf

Please note that you are responsible for the costs of the return unless the item was already damaged or defective upon receipt. Once we receive and process your return, we will proceed with the exchange as quickly as possible or issue a refund to the payment method you used.

If you have any questions or concerns, you can always contact our customer service. We are here to help!

Thank you for your trust and your interest in our products.


Data Protection


Privacy Policy​

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting


You can visit our websites without providing any personal information. Every time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data), and documents the access.


This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offerings. According to Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to protect our predominantly legitimate interests in a correct presentation of our offerings within the framework of a balancing of interests. All access data is deleted no later than seven days after the end of your site visit.

Hosting Services by a Third-Party Provider
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our predominantly legitimate interests in a correct presentation of our offerings within the framework of a balancing of interests. All data collected during the use of this website or in forms provided for this purpose in the online shop, as described below, are processed on its servers. Processing on other servers only occurs within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.​

2. Data Collection and Use for Contract Processing and When Opening a Customer Account

We collect personal data when you voluntarily provide it to us during your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Fields marked as mandatory are identified as such because in these cases we need the data to process the contract, handle your contact or open your customer account, and without this information, you cannot complete the order, open the account, or send the contact message. The data collected can be seen from the respective input forms. We use the data provided by you according to Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and handling your inquiries. After the complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we will inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided in the customer account.

3. Data Sharing

For the fulfillment of the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you choose during the ordering process, we pass on the payment data collected for the purpose of processing payments to the bank commissioned with the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided you create an account there. In this case, you must log in with your access data to the payment service provider during the ordering process. The privacy policy of the respective payment service provider applies in this respect.

4. Email Newsletter

Email Advertising with Newsletter Subscription
When you sign up for our newsletter, we use the data necessary for this purpose or separately provided by you to regularly send you our email newsletter based on your consent according to Art. 6 Para. 1 S. 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data, or we reserve the right to use your data beyond this, which is legally allowed and about which we will inform you in this statement.

The newsletter is sent by a service provider on our behalf, to whom we pass your email address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.​

5. Cookies and Web Analysis


To make visits to our website appealing and to enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer according to Art. 6 para. 1 s. 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, that is, after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can configure your browser to inform you about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links: 
Internet Explorer™: Block or allow cookies 
Safari™: Manage cookies and website data 
Chrome™: Manage cookies 
Firefox™: Enable and disable cookies 
Opera™: Cookies
 
If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for Web Analysis
This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com), for website analysis. This serves to protect our predominantly legitimate interests in an optimized presentation of our offerings in accordance with Article 6(1)(f) of the GDPR. Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is typically transmitted to and stored on a server operated by Google in the USA. By activating IP anonymization on this website, the IP address is shortened before being transmitted within the member states of the European Union or other contracting states of the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not generally merged with other Google data. Once the purpose has been fulfilled and the use of Google Analytics by us has ended, the data collected in this context will be deleted.

 Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.

You can prevent Google from collecting data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Alternatively to the browser plugin, you can click this link, to prevent Google Analytics from collecting data on this website in the future. This action will store an opt-out cookie on your device. If you delete your cookies, you will need to click the link again to reactivate the opt-out.

6. Advertising through Marketing Networks

Google AdWords Remarketing
Through Google AdWords, we advertise this website in Google search results as well as on third-party websites. When you visit our website, Google sets what's known as a Remarketing cookie, which automatically enables interest-based advertising through a pseudonymous CookieID based on the pages you have visited. This serves to protect our predominantly legitimate interests in the optimal marketing of our website according to Art. 6 Para. 1 S. 1 lit. f GDPR. After the purpose has been fulfilled and the use of Google AdWords Remarketing by us has ended, the data collected in this context will be deleted.

Further data processing only occurs if you have agreed with Google to link your web and app browsing history to your Google account and to use information from your Google account to personalize ads that you see on the web. If you are logged into Google during your visit to our website, Google uses your data along with Google Analytics data to create and define audience lists for cross-device remarketing. To this end, your personal data is temporarily linked with Google Analytics data by Google to form target groups.

Google AdWords Remarketing is a service offered by Google LLC (www.google.com). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.

You can disable the remarketing cookie through this link. Additionally, you can register with the Digital Advertising Alliance to be informed about the setting of cookies and make adjustments to these settings.

7. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us, to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is necessary for: 
    - the exercise of the right of freedom of expression and information; 
    - compliance with a legal obligation; reasons of public interest or the establishment, exercise, or defense of legal claims.
  • pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as:
    - the accuracy of the data is contested by you; 
    - the processing is unlawful, but you refuse its deletion; 
    - we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or 
    - you have objected to processing pursuant to Art. 21 GDPR.
  • pursallant to Art. 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format or to request the transmission to another controller;
  • pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. Typically, you can turn to the supervisory authority of your usual place of residence, your place of work, or our company headquarters.

If you have any questions about the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as revocation of consents given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

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Right of Objection
As far as we process personal data as explained above to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with future effect. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you have the right to object only on grounds arising from your particular situation.

After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will not process your personal data for these purposes any further.

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Privacy Policy​ created with the Trusted Shops legal text generator in cooperation with  Wilde Beuger Solmecke lawyers.



Terms and Conditions (T&C)​


General Terms and Conditions

1. Scope of Application

The following General Terms and Conditions apply to all orders placed through our online store.

2. Contractual Partner, Formation of Contract

The purchase agreement is concluded with Dressed for Stage Mail Order.

Die Darstellung der Produkte im Online-Shop stellt kein rechtlich bindendes Angebot, sondern einen unverbindlichen Online-Katalog dar. Sie können unsere Produkte zunächst unverbindlich in den Warenkorb legen und Ihre Eingaben vor Absenden Ihrer verbindlichen Bestellung jederzeit korrigieren, indem Sie die hierfür im Bestellablauf vorgesehenen und erläuterten Korrekturhilfen nutzen. Durch Anklicken des Bestellbuttons geben Sie eine verbindliche Bestellung der im Warenkorb enthaltenen Waren ab. Die Bestätigung des Zugangs Ihrer Bestellung erfolgt per E-Mail unmittelbar nach dem Absenden der Bestellung.


Wann der Vertrag mit uns zustande kommt, richtet sich nach der von Ihnen gewählten Zahlungsart:

Vorkasse

Wir nehmen Ihre Bestellung durch Versand einer Annahmeerklärung in separater E-Mail innerhalb von zwei Tagen an, in welcher wir Ihnen unsere Bankverbindung nennen.

PayPal, PayPal Express

Im Bestellprozess werden Sie auf die Webseite des Online-Anbieters PayPal weitergeleitet. Dort können Sie Ihre Zahlungsdaten angeben und die Zahlungsanweisung an PayPal bestätigen. Nach Abgabe der Bestellung im Shop fordern wir PayPal zur Einleitung der Zahlungstransaktion auf und nehmen dadurch Ihr Angebot an.

PayPal Plus

Im Rahmen des Zahlungsdienstes PayPal Plus bieten wir Ihnen verschiede Zahlungsmethoden als PayPal Services an. Nach Abgabe der Bestellung werden Sie auf die Webseite des Online-Anbieters PayPal weitergeleitet. Dort können Sie Ihre Zahlungsdaten angeben und die Zahlungsanweisung an PayPal bestätigen. Dadurch kommt der Vertrag mit uns zustande.

3. Vertragssprache, Vertragstextspeicherung

Die für den Vertragsschluss zur Verfügung stehende Sprache ist Deutsch.

We save the contract text and send you the order details and our General Terms and Conditions via email. For security reasons, the contract text is no longer accessible over the internet.

4. Delivery Terms

In addition to the stated product prices, shipping costs will also be added. Details regarding the amount of shipping costs can be found in the offers.

You generally have the option to pick up your order at Brenner Annuschka, Weinbergstr. 16, 93186 Pettendorf, Germany during the following business hours: by arrangement (info@mittelalter-shopping.de).

 

5. Payment

In our shop, the following payment methods are generally available to you:

Vorkasse

Bei Auswahl der Zahlungsart Vorkasse nennen wir Ihnen unsere Bankverbindung in separater E-Mail und liefern die Ware nach Zahlungseingang.

PayPal, PayPal Express

Im Bestellprozess werden Sie auf die Webseite des Online-Anbieters PayPal weitergeleitet. Um den Rechnungsbetrag über PayPal bezahlen zu können, müssen Sie dort registriert sein bzw. sich erst registrieren, mit Ihren Zugangsdaten legitimieren und die Zahlungsanweisung an uns bestätigen. Nach Abgabe der Bestellung im Shop fordern wir PayPal zur Einleitung der Zahlungstransaktion auf. 

Die Zahlungstransaktion wird durch PayPal unmittelbar danach automatisch durchgeführt. Weitere Hinweise erhalten Sie beim Bestellvorgang. 

PayPal Plus

Im Rahmen des Zahlungsdienstes PayPal Plus bieten wir Ihnen verschiedene Zahlungsmethoden als PayPal Services an. Sie werden auf die Webseite des Online-Anbieters PayPal weitergeleitet. Dort können Sie Ihre Zahlungsdaten angeben, die Verwendung Ihrer Daten durch PayPal und die Zahlungsanweisung an PayPal bestätigen.


Wenn Sie die Zahlungsart PayPal gewählt haben, müssen Sie, um den Rechnungsbetrag bezahlen zu können, dort registriert sein bzw. sich erst registrieren und mit Ihren Zugangsdaten legitimieren. Die Zahlungstransaktion wird von PayPal unmittelbar nach Bestätigung der Zahlungsanweisung automatisch durchgeführt. Weitere Hinweise erhalten Sie beim Bestellvorgang. 


Wenn Sie die Zahlungsart Kreditkarte gewählt haben, müssen Sie, um den Rechnungsbetrag bezahlen zu können, bei PayPal nicht registriert sein. Die Zahlungstransaktion wird unmittelbar nach Bestätigung der Zahlungsanweisung und nach Ihrer Legitimation als rechtmäßiger Karteninhaber von Ihrem Kreditkartenunternehmen auf Aufforderung von PayPal durchgeführt und Ihre Karte belastet. Weitere Hinweise erhalten Sie beim Bestellvorgang. 


Wenn Sie die Zahlungsart Lastschrift gewählt haben, müssen Sie, um den Rechnungsbetrag bezahlen zu können, bei PayPal nicht registriert sein. Mit Bestätigung der Zahlungsanweisung erteilen Sie PayPal ein Lastschriftmandat. Über das Datum der Kontobelastung werden Sie von PayPal informiert (sog. Prenotification). Unter Einreichung des Lastschriftmandats unmittelbar nach Bestätigung der Zahlungsanweisung fordert PayPal seine Bank zur Einleitung der Zahlungstransaktion auf. Die Zahlungstransaktion wird durchgeführt und Ihr Konto belastet. Weitere Hinweise erhalten Sie beim Bestellvorgang. 


Wenn Sie die Zahlungsart Rechnung gewählt haben, müssen Sie, um den Rechnungsbetrag bezahlen zu können, bei PayPal nicht registriert sein. Nach erfolgreicher Adress- und Bonitätsprüfung und Abgabe der Bestellung treten wir unsere Forderung an PayPal ab. Sie können in diesem Fall nur an PayPal mit schuldbefreiender Wirkung leisten. Für die Zahlungsabwicklung über PayPal gelten – ergänzend zu unseren AGB – die AGB und die Datenschutzerklärung von PayPal. Weitere Informationen und die vollständigen AGB von PayPal zum Rechnungskauf finden Sie hier: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE. 


6. Retention of Title

The goods remain our property until full payment is made.

7. Transport Damage

If goods are delivered with obvious transport damage, please report such defects as soon as possible to the delivery person and contact us immediately. The failure to make a complaint or to contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.

8. Warranty and Guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their detailed conditions can be found with the product and on special information pages in the online store.

9. Liability

We are always liable without limitation for claims based on damages caused by us, our legal representatives, or vicarious agents

  • for injury to life, body, or health,
  • for intentional or grossly negligent breach of duty,
  • for warranty promises, as agreed, or
  • where the scope of application of the Product Liability Act is opened.

In the case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligations) by slight negligence on our part, our legal representatives or vicarious agents, liability is limited in amount to the foreseeable damage at the time of conclusion of the contract, with which occurrence is typically to be expected. Other claims for damages are excluded.

10. Streitbeilegung

The European Commission provides a platform for online dispute resolution (OS), which you can find herehttps://ec.europa.eu/consumers/odr/. 

Wir sind bereit, an einem außergerichtlichen Schlichtungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen. 

Zuständig ist die Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.

11. Rücksendungen

Wenn Sie von Ihrem gesetzlichen Widerrufsrecht Gebrauch machen, tragen Sie die direkten Kosten der Rücksendung der Waren. Wir bitten Sie, die Rücksendung sorgfältig zu verpacken und an die von uns bereitgestellte Adresse zu senden. Einzelheiten dazu, wie Sie Ihr Widerrufsrecht ausüben können, finden Sie in unserer Widerrufsbelehrung.

Für Rücksendungen, die aufgrund von Mängeln erfolgen, bitten wir Sie ebenfalls, die Ware zunächst auf eigene Kosten zurückzusenden. Nach Eingang und Überprüfung der Ware, wenn der Mangel bestätigt wird, erstatten wir Ihnen die Rücksendekosten. Diese Regelung steht im Einklang mit § 439 Absatz 2 BGB, der vorsieht, dass der Käufer die direkten Kosten der Rücksendung tragen kann, sofern nicht ein Mangel der Ware nachgewiesen wird.